Global support page
Navigate to the main support page.
Reporting Your Issues
If you encounter any issues or have questions about Relay nodes:- Join our Discord community . Relay Noderunners have access to the
#relay-supportchannel.- The Relay Noderunner role is required to access the
#relay-supportchannel and is assigned to you automatically if you specify your Discord username in your Relay Application Form . - If your role was not automatically assigned, contact our Community team on Discord.
- The Relay Noderunner role is required to access the
- Use the
#tech-supportchannel to join the discussion on general issue-related topics.
Finding Log Files
To view logs as files, they have to be exported out of Docker. The following should be executed from the node repository folder, where your.env and docker-compose.yml are located.
View Logs
Change
--tail option to another value if required.
Export Logs
Logs can be exported to any directory, yet if you don’t define a custom path, the log file gets generated in the default location.The path where your node is installed might differ from the default path if you altered it at the node installation step as defined on the ‘Quick Start’ page.
- macOS
- Windows
- Linux (Ubuntu/Debian)
Zsh
Default Installation Location
Default installation paths are relative to your home directory.The path where your node is installed might differ from the default path if you altered it at the node installation step as defined on the ‘Quick Start’ page.
- macOS
- Windows
- Linux (Ubuntu/Debian)
Short path:Full path:
Zsh
Zsh